Frequently Asked Questions

A namespace is your unique digital address across the AddyBuddy ecosystem (e.g., yourname.addybuddy.com). It's your permanent identity that works across all platforms.

How to claim:

• Sign up for a free AddyBuddy account
• Go to Digital Identity → Namespace
• Choose your unique namespace (first-come, first-served)
• Complete your profile to activate

Claim Your Namespace →

Verification is AddyBuddy's process of confirming your professional identity. Once verified, you receive a trust badge visible across all ecosystem platforms.

Verification methods:

• Professional email address (@company.com)
• Government-issued ID (for healthcare professionals)
• Business registration documents (for companies)

Timeline: Typically 24-48 hours after submission. You'll receive email confirmation once verified.

Check Verification Status →

No! One AddyBuddy account works across all ecosystem platforms. Your verified identity and reputation follow you everywhere.

Once verified on AddyBuddy, you can seamlessly access:

• Pakmade.com – Sell products and services
• Pakmade.net – Participate in community discussions
• Pakmedics.com – List as a healthcare professional
• Pakmedicalcare.com – Offer healthcare services
• Mentorinn.com – Publish courses and mentor students

Your ratings, reviews, and trust signals are portable across all ecosystem platforms. This is a key benefit of AddyBuddy's unified identity system.

For example, if you have 5-star ratings as a seller on Pakmade.com, that reputation is visible when you apply for mentorship roles on Mentorinn.com. Your verified badge and activity metrics follow you everywhere.

Once you've claimed your namespace and completed verification, you can activate your professional email.

Steps:

• Go to Digital Identity → Business Email
• Choose your email format (e.g., yourname@addybuddy.com)
• Activate and start using immediately

Professional email is included free with verification for a limited time.

Activate Professional Email →

Yes! Premium users can connect their own domain (e.g., yourname@yourcompany.com).

Setup process:

• Go to Digital Identity → Custom Domains
• Enter your domain name
• Update DNS records (MX, SPF, DKIM) – we provide detailed instructions
• Verification takes 24-48 hours

Custom domain support is available for Listing + Website plan users.

Listing Only (Free/Basic): Best for skilled workers, freelancers, and trades

• Your namespace (you.addybuddy.com)
• Professional profile page
• Service listings (up to 10)
• Verified trust badge
• Basic analytics

Listing + Website (Premium): Best for consultants, doctors, agencies, coaches

• Everything in Listing Only
• Full subdomain website (yourname.platform.com)
• Unlimited service listings
• Custom pages (About, Blog, Contact)
• Booking/appointment system
• Advanced analytics
• Featured placement eligibility

Compare Plans →

Yes, absolutely! You can upgrade anytime from your dashboard. Your existing profile, listings, and ratings will be preserved. The upgrade is seamless – your new website features will be available immediately.

Upgrade Now →

A subdomain website is a full-featured website hosted on a subdomain like yourname.pakmade.com or dr-ali.pakmedics.com.

Examples:

• dr-ali.pakmedics.com – Doctor's professional website
• creative.pakmade.com – Agency portfolio
• python.mentorinn.com – Instructor's course hub

Setup takes minutes – choose a template, add your content, and publish. No technical skills required.

Create Your Subdomain Website →

Only verified employers can post jobs. This ensures candidates see only legitimate opportunities.

Steps to post a job:

• Complete verification on AddyBuddy
• Go to Job Board → Post a Job
• Fill in job details (title, description, requirements, salary range)
• Submit – your job will be reviewed and published within 24 hours

Premium members get featured job placement and AI-powered candidate matching.

Post a Job →

AddyBuddy's job board connects you with verified employers across Pakistan.

To find jobs:

• Browse jobs by category, location, or keyword
• Use filters (full-time, part-time, remote, contract)
• Save jobs to apply later

To apply:

• Create your professional CV using our CV Builder
• Click "Apply Now" on any job posting
• Track your applications in your dashboard

Verified job seekers get priority application visibility.

Browse Jobs →

For job seekers: Yes, browsing and applying for jobs is completely free.

For employers:

• Free plan: Post up to 3 jobs per month
• Premium plan: Unlimited job posts, featured listings, and candidate matching

View Pricing →

Our CV Builder makes creating a professional resume quick and easy.

Steps:

• Go to Career Tools → CV Builder
• Choose from 10+ professional templates
• Fill in your details (experience, education, skills, certifications)
• Preview and adjust formatting
• Download as PDF or save to your profile

Your CV is saved and can be updated anytime. Use it to apply to jobs with one click!

Build Your CV →

Yes! All our CV templates are designed to be ATS (Applicant Tracking System) friendly. This means:

• Simple, clean formatting that parsers can read
• Standard section headings (Experience, Education, Skills)
• No complex graphics or columns that confuse scanners
• Keyword-optimized layouts

Your CV will pass automated screening and reach human recruiters.

Yes! All CVs can be exported as professional PDF files. You can:

• Download and save locally
• Share directly with employers
• Attach to job applications
• Print physical copies

PDF export is included free with all verified accounts.

The verified badge is a trust signal that appears next to your name across all ecosystem platforms. It tells others that your identity has been confirmed.

How to get it:

• Complete your profile with accurate information
• Submit verification documents (professional email or ID)
• Wait for approval (24-48 hours)
• Once approved, your badge appears automatically

Verified users get 3x more leads and higher conversion rates.

Start Verification →

After a transaction or service delivery, buyers can rate sellers on a 5-star scale and leave written reviews.

Key points:

• Only verified users can leave reviews
• Reviews are tamper-proof and cannot be deleted by sellers
• Your average rating appears on your profile across all platforms
• Higher ratings lead to better search placement

Sellers can respond to reviews professionally to build trust.

The escrow wallet is a secure payment protection system. Here's how it works:

1. Buyer deposits funds into escrow wallet for a transaction
2. Funds are held securely – seller cannot access until delivery
3. Seller delivers product/service as agreed
4. Buyer confirms satisfaction – funds released to seller
5. If dispute arises – mediation team reviews and decides

This protects both buyers and sellers from fraud.

Access Your Wallet →

Deposit methods accepted:

• Bank transfer (all major Pakistani banks)
• Credit/Debit cards (Visa, Mastercard)
• Digital wallets (EasyPaisa, JazzCash)

Steps to deposit:

• Go to Wallet → Credit/Upload
• Select amount and payment method
• Complete payment – funds appear instantly

Minimum deposit: PKR 500. Maximum: PKR 500,000 per transaction.

Steps to withdraw:

• Go to Wallet → Debit/Withdrawal
• Enter withdrawal amount (minimum PKR 1,000)
• Select withdrawal method (bank account or digital wallet)
• Submit request – processing takes 1-3 business days

Withdrawal fees: 2% for bank transfers, 1.5% for digital wallets.

Request Withdrawal →

AddyBuddy provides professional dispute resolution:

1. Both parties submit evidence (screenshots, contracts, delivery proof)
2. Our mediation team reviews within 48 hours
3. Decision is made based on platform policies and evidence
4. Funds released according to decision

Both buyers and sellers have 7 days to open a dispute after transaction completion.

No. AddyBuddy's messaging system is verified-only. This means:

• Only verified users can initiate conversations
• Unverified users cannot send you messages
• This eliminates 100% of spam and bot messages

You can still receive inquiries from unverified users via your listing contact form, but direct messages require verification.

Yes. You have full control over your messaging experience:

• Block: Prevent specific users from messaging you
• Report: Flag inappropriate behavior to our moderation team
• Privacy settings: Choose who can message you (all verified users, only connections, only people you follow)

All reports are reviewed within 24 hours. Violators risk account suspension.

Your Analytics Dashboard provides:

• Profile views – Who viewed your profile and when
• Listing performance – Views, clicks, and inquiries per listing
• Job application tracking – Status of your job applications
• Revenue analytics – Earnings from sales and services
• Engagement metrics – Messages, reviews, and ratings received
• Cross-platform insights – Performance across Pakmade, Pakmedics, Mentorinn

View Analytics Dashboard →

Featured placement gives your profile priority visibility in search results across all ecosystem platforms.

How to qualify:

• Be a verified user with active badge
• Maintain 4.5+ star rating
• Complete at least 10 successful transactions
• Subscribe to Listing + Website plan (premium users get priority)

Featured users appear at the top of search results, getting 5x more visibility than regular users.

Steps to reset password:

• Click "Forgot Password" on the login page
• Enter your registered email address
• Check your inbox for reset link (check spam folder)
• Click link and create new password

If you don't receive the email, contact support at info@addybuddy.com

Reset Password →

Yes. AddyBuddy takes security seriously:

• Encryption: All data encrypted at rest and in transit (SSL/TLS)
• Authentication: Two-factor authentication (2FA) available for all accounts
• Compliance: GDPR and Pakistan data protection compliant
• Infrastructure: Enterprise-grade WinTuple cloud infrastructure
• Regular audits: Security audits performed quarterly

Your data belongs to you. We never sell or share your personal information with third parties.

Read Privacy Policy →

Important: Account deletion is permanent and cannot be undone.

Steps to delete:

• Go to Account Settings → Security
• Click "Delete My Account"
• Confirm your password
• Provide reason for deletion (optional)
• Confirm deletion – account permanently removed within 30 days

Note: All your listings, messages, and data will be permanently deleted. Withdraw any wallet balance before deleting.